It takes 3 business days to produce 1-4 flags. Shipping can take 3-5 business days, depending on your location.

Both pole kits are going to look and do the same thing (the flexible tip bends to the shape of your flag). The biggest difference is the flexible tip pole kit will fit in our travel bags while the pre-curved will not. 

The double-sided flags are two flags sewn together with a black mesh in the middle. This ensures that the design won’t shine through to the other side.

The single-sided flags are just one flag. You will be able to see the design from the other side, it will just appear reversed and a little lighter. (Think about writing on a piece of paper with a Sharpie and how it looks on the other side).

Yes, we do offer rush shipping. To do so, you have to send us an email at sales@featherflagnation.com. Please include your complete shipping address, the items you need and quantity, and the date needed by. You will hear back the same day if the order is placed within business hours. 

We also offer rush production for an additional cost. Cost is determined upon what it is your ordering, the quantity, and how quickly you would need them done. Email your designer for more information.

Our products do not come with any warranty. Because these are intended to be used outdoors, it is hard to predict what may happen. The better you take care of your flags, the longer they’ll last. We suggest bringing them inside during inclement weather, at night, or if it gets super windy.

For more information, you can click here.

You can fill out a tracking request form here.

You will receive an email providing tracking information. It does take us 24 hours after the order has shipped to get the tracking numbers.

Yes, we do offer rush production. Cost is determined upon what it is your ordering, the quantity, and how quickly you would need them done. Email your designer for more information.

We can also do rush shipping. To do so, you have to send us an email at sales@featherflagnation.com. Please include your complete shipping address, the items you need and quantity, and the date needed by. You will hear back the same day if the order is placed within business hours. 

 

We only offer repairs on CUSTOM items. If your order is within 6 months, we can offer free repairs. We mainly do repairs on our flag sleeves. If the rip is in a different location, please send us an email at sales@featherflagnation.com to see if we are able to make the repair. 

For more information, you can click here.

No, we do not offer any returns or refunds for custom items. 

For more information, you can click here.

You can return and exchange IN-STOCK, UNUSED & UNOPENED items within 15 business days of receiving them. You will have to pay to ship the item back to FFN. A restocking fee of 10-15% may apply. 

You can click here for more information.

For our feather flag kits, we offer two types of mounting hardware. You can get either the ground spike or the cross base. 

The ground spike is used for outdoor areas with grass or dirt. The spike can easily be pushed into the ground, and the poles will go inside of the spike.

The cross base can be used in or outdoors. It works best on flat surfaces such as concrete or indoor flooring. 

If you think you need something more specific than those two choices, you can check out more of our hardware here.

If your order is over $150 and DOES NOT include any other promotions or coupons, you qualify for free shipping. To use the free shipping, please apply coupon code SAVEMONEY to your checkout page, before submitting payment. 

The SKU number is our products’ item numbers. They usually start with FFN or NSH followed by 4-5 numbers. You can find it on the product page, towards the top, above the name of the flag.

First, you must be on the $49 Special page.

There will be a small search bar underneath the description. You can search for key terms or SKU numbers here if you don’t already have the SKU for the flag you need. You will need the flags SKU number to get the deal.

Once you have the SKU, you can put it into the box underneath the search. If you’re ordering more than one style of flags, you can also input the quantity of each that you need (see example on page). Once all of the SKU’s are in, you can up the order quantity to the appropriate number, click “Add to Cart” and then proceed through checkout.

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